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1. What types of massage services do you offer?
We offer a variety of massage services, including Swedish, deep tissue, sports massage, aromatherapy, and specialty treatments like hot stone and CBD-infused massages. You can view our full menu of services here.

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2. How do I book an appointment?
You can book an appointment directly through our website using our online scheduling tool. Alternatively, you can call us at (831)-905-5540 for assistance.

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3. Do I need to pay a deposit to secure my appointment?
Yes, a deposit is required at the time of booking to secure your appointment. This deposit will be applied to your total service cost.

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4. What is your cancellation policy?
We require a minimum of 24 hours' notice for any changes or cancellations. If notice is not given within this timeframe, a cancellation fee of 50% of your service cost will apply. This policy is in place to respect our therapists' time and ensure efficient scheduling.

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5. What should I expect during my first visit?
During your first visit, you’ll complete a brief intake form to discuss your health history and any specific concerns. Your therapist will then tailor the massage to meet your needs. Feel free to ask any questions or express any preferences before the session begins.

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6. Is it okay to talk during the massage?
You are welcome to communicate with your therapist during the massage. Whether you prefer to chat or relax in silence, it’s important to let your therapist know if you have any preferences regarding pressure, areas of focus, or any discomfort.

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7. What should I wear during the massage?
You may wear whatever is comfortable for you. Most clients undress to their level of comfort and are covered with a sheet or towel during the session. Your privacy will always be respected.

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8. Are your therapists licensed and certified?
Yes, all of our therapists are licensed and certified professionals with extensive training in various massage techniques.

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9. Can I add treatments or upgrades to my appointment?
Absolutely! We offer several add-ons, including sugar foot scrubs, cupping therapy, and IASTM. You can select these options when booking your appointment or discuss them with your therapist at the start of your session.

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10. Do you offer gift certificates?
Yes, we offer gift certificates for all of our services. They make a perfect gift for birthdays, holidays, or special occasions! You can purchase them online or at our location.

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11. How long are your massage sessions?
Our standard massage sessions are typically offered in 25, 50, 80, and 110-minute durations. You can choose the length that best suits your needs when booking your appointment.

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12. Do you accommodate special requests or conditions?
Yes, we strive to accommodate special requests and conditions. Please inform us of any medical concerns or specific preferences during your intake form or when booking your appointment.

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13. What if I am late for my appointment?
If you arrive late, your session may be shortened to ensure the next appointment starts on time. The full service fee will still apply. We recommend arriving a few minutes early to relax and fill out any necessary paperwork.

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14. Is massage safe during pregnancy?
Yes, we offer prenatal massage services specifically designed for expectant mothers. Our trained therapists use techniques that provide comfort and relief during pregnancy. Please consult with your doctor before your appointment.

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15. Can I request a specific therapist?
Yes, you can request a specific therapist when booking your appointment. We will do our best to accommodate your preference based on availability.

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16. Are there any age restrictions for receiving a massage?
Clients under 18 years old must have a signed parental consent form to receive a massage. We recommend that minors be accompanied by a parent or guardian during their session.

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17. What if I have allergies or sensitivities?
Please inform your therapist of any allergies or sensitivities, especially to essential oils or other products used during the massage. We can customize the treatment to ensure your comfort and safety.

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18. Do you offer couples massages?
Yes, we offer couples massages in a shared room. It’s a wonderful way to enjoy a relaxing experience together. Please let us know when booking if you’d like to schedule a couples session.

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19. Can I receive a massage if I have a medical condition?
It depends on the condition. Please consult with your healthcare provider and inform your therapist about any medical issues during the intake process. They will determine the best approach for your treatment.

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20. What forms of payment do you accept?
We accept various forms of payment, including cash, credit/debit cards, FSA/HSA and gift certificates. If you have a specific payment method in mind, feel free to inquire when booking your appointment.

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If you have any additional questions, feel free to contact us at

RestorativeMassageAndBodywork@gmail.com or (831)-905-5540.

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We look forward to serving you!